Ticketing and invoicing errors can wreak havoc on a business. It can cause frustration and confusion for the office staff, the drivers, and the customers. It is bad customer service and it puts your company in an unprofessional light, making it appear unorganized and unstable. Worse than that, though, it can create a cash flow shortage that can impact your fleet and even cause a felt reduction. It can also slow production which can bring the entire operation to a grinding halt. However, as detrimental as it can be if not done properly it is also one of the easiest issues to correct.
